NATIONAL CREDIT REGULATOR
www.ncr.org.za
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011554260?
It is tasked with carrying out education, research, policy development, registration of industry participants, investigation of complaints, and ensuring the enforcement of the Act. The NCR is also tasked with the registration of credit providers, credit bureaux and debt counsellors; and with the enforcement of compliance with the Act. It is tasked with carrying out education, research, policy development, registration of industry participants, investigation of complaints, and ensuring enforcement of the Act. The NCR is also tasked with the registration of credit providers, credit bureaux and debt counsellors; and enforcement of compliance with the Act. Media Release December 2015 With the festive season already upon us, most consumers will be getting bonuses and some will be spending like there is no tomorrow. An Alternative Dispute Resolution Agent (ADR) is a person providing services to assist in the resolution of consumer credit disputes through conciliation, mediation or arbitration. National Credit ACT To promote a fair and non-discriminatory marketplace for access to consumer credit and for that purpose to provide for the general regulation of consumer credit and improved standards of consumer information\. to promote responsible credit granting and use and for that purpose to prohibit reckless credit granting; to provide for debt re-organisation in cases of over-indebtedness; to regulate credit information\. to establish national norms and standards relating to consumer credit. Consumers are encouraged to first lodge a complaint with the respective credit providers, debt counsellors or credit bureau before escalating to the NCR\. the credit bureau, provided you have first lodged a dispute with the credit bureau,( who has 20 working days to investigate) and you are not satisfied with their decision\. Debts collected by debt collectors, these should first be addressed to the Council for Debt Collectors\. Complaints relating to damaged goods, these should be sent to the National Consumer Commission or Motor Vehicle Ombudsman for vehicles.
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