IT Trust
IT Services in Midrand
www.ittrust.co.za
Address
Ground Floor. Midrand. Gauteng. 0168Are you the owner or manager of this company?
What you should know about IT Trust
We specialise in providing customers with support and maintenance of and for their IT environments. Our specialities include service level agreements, onsite support and consulting, designing and implementation of customised maintenance and support solutions, account management and business development as well as the design and implementation of client specific business improvement models. Established in 2006 we have grown from a niche provider of IT solutions to a fully blown IT solutions and support business. Our management team pride themselves in their superior knowledge of IT maintenance and support services in both the networking and desktop environments. At IT Trust we place the customer at the heart of all of our interactions, building technology solutions that meet their business needs. We believe that technology must meet the needs of the business and never dictate what the customer is able to achieve. In short, technology must first and foremost be an enabler. Through building and nurturing long-term business relationships with our customers. By fostering knowledge sharing and continuously investing in our technical teams. Working above and beyond industry standards in order to lead in the areas of service and support. Building on the pillars of quality service, partnerships, professionalism and superior knowledge of IT, IT Trust strives to be the IT Service Provider of choice for SME customers throughout South Africa. Instead we look to partner with vendors, OEM partners and technology manufacturers who have appropriate solutions to help build modern technology solutions that are flexible, scalable and that meet the exacting needs of each customer. Our commitment to our technology partners can be evidenced through our continual investment in the internal skills needed to support each product and solution stack. Skills we eagerly impart with customers when working on projects. Nor is every client’s environment the same as another. It is because of this that we at IT Trust work to a model driven by innovation and customisation. When a new process needs to be implemented, people are involved in training, acceptance and implementation across all relevant levels. Impact to business, people, toolsets and other processes are communicated and tested before approval and implementation. Whether these are private, public or hybrid models, we will assist you with the provision of ubiquitous, on-demand access to cloud solutions that support your business needs. Thus, IT Trust has developed a range of support services, whether these be onsite or remotely managed, that are mapped to your business and IT requirements. With an SLA agreement from IT Trust you can be assured of the highest quality in delivery standards for your IT environment. When entering into an SLA with us you can take advantage of fast professional technical and support services as and when you need them. But we won’t just answer your call when there is a problem. We focus on presenting our clients with the best solution possible for their network environment and then supporting and managing the environment for optimal performance.
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